Key Facts
Park Financial Services Ltd trading as Low Cost Cover, Valley Road, Birkenhead, Wirral, CH41 7ED
The Financial Services Authority (FSA)
The FSA is the independent watchdog that regulates financial services. It requires us to give you this document. Use this information to decide if our services are right for you.
Whose products do we offer?
We offer products from a range of insurers for Private Lines & Commercial.
We only offer products from a limited number of insurers for Pet & Travel - Ask us for a list of insurers we offer insurance from.
We offer products from DAS & Wisecall for Legal Expenses Insurance.
Which service will we provide you with?
We will advise and make a recommendation for you after we have assessed your needs for Motor, Household, Pet, Travel, Commercial and Legal Expenses Insurance.
What will you have to pay us for our services?
No fee.
You will receive a quotation which will tell you about any other fees relating to any particular insurance policy.
Who regulates us?
Park Financial Services Ltd trading as Low Cost Cover, Valley Road, Birkenhead Wirral CH41 7ED is authorised and regulated by the Financial Services Authority. Our FSA Register number is 305429.
Our permitted business is arranging non investment insurance contracts.
You can check this on the FSA's Register by visiting the FSA's website www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234.
Ownership
We are a wholly owned subsidiary of Park Group plc. Valley Road, Birkenhead, Wirral, CH41 7ED
What to do if you have a complaint
If you wish to register a complaint, please contact us:
- In writing - Write to Park Financial Services Complaints Department, Valley Road, Birkenhead, Wirral, CH41 7ED
- By phone - Telephone 0151 653 1700
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.
Are we covered by the Financial Services Compensation Scheme (FSCS)?
We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.
Insurance advising and arranging is covered for 100% of the first £2,000 and 90% of the remainder of the claim, without any upper limit.
For compulsory classes of insurance, insurance advising and arranging is covered for 100% of the claim, without any upper limit.
Further information about compensation scheme arrangements is available from the FSCS